1. Acceptance of Terms

By visiting Dalwala.in or submitting any form, enquiry, or order, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our website or services.

2. Products & Services

Dalwala.in provides:

• Retail and bulk supply of pulses and dal products
• Price estimates, quotations, and supply-related information

All product descriptions, pricing, and availability are subject to change without prior notice.

3. Price Estimates & Quotations

• Price estimates provided via website forms, calls, or WhatsApp are indicative only.
• Final prices may vary based on quantity, quality grade, market conditions, transportation, and taxes.
• Price estimates are valid for a limited period unless otherwise specified.

4. Orders & Payments

• Orders are confirmed only after mutual agreement on price, quantity, and delivery terms.
• Payment terms (advance, partial, or full) will be communicated at the time of order confirmation.
• Dalwala.in reserves the right to cancel or refuse any order at its discretion.

5. Delivery & Logistics

• Delivery timelines are estimates and may vary due to logistics, weather, or unforeseen circumstances.
• Dalwala.in is not responsible for delays caused by third-party transporters once goods are dispatched.
• Risk of goods transfers to the buyer upon delivery as per agreed terms.

6. Quality Assurance

• All products are processed and packed under quality-controlled conditions.
• Minor variations in color, size, or texture are natural for agricultural products and do not constitute defects.
• Any quality-related concerns must be reported within 24 hours of delivery.

7. Returns & Refunds

• Returns or refunds are applicable only in cases of proven quality or quantity discrepancies.
• Claims must be raised with supporting evidence within the specified time period.
• Refunds, if approved, will be processed as per agreed terms.

8. Use of Website

You agree not to:

• Misuse the website or submit false or misleading information
• Attempt unauthorized access to the website or its systems
• Copy, reproduce, or distribute website content without permission

9. Intellectual Property

All content on Dalwala.in, including text, logos, images, and branding, is the intellectual property of Dalwala.in and may not be used without written consent.

10. Limitation of Liability

Dalwala.in shall not be liable for:

• Any indirect, incidental, or consequential damages
• Losses arising from misuse of the website or delay in services
• Market price fluctuations or external factors beyond control

11. Third-Party Links

Our website may contain links to third-party websites. Dalwala.in is not responsible for their content, services, or policies.

12. Termination of Use

Dalwala.in reserves the right to suspend or terminate access to the website or services without prior notice if these Terms are violated.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

14. Changes to Terms

Dalwala.in reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page and become effective immediately.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:
Email: support@dalwala.in
Website: www.dalwala.in